03 March 2025

Find Applications

Find applications in ebs: ontrack Hub by name, date of birth, course title, and so on. You can then view and update applications.

Find applications as follows:

  1. On ebs: ontrack Hub, go to Concierge and then select Application.
  2. Select or enter the search criteria. For example, enter the person's first name such as Helen.
  3. On the search results page, you can use the filters on the right-hand side to help find the application of interest. For example, to filter for a specific course title such as English Functional Skills.

    The image below shows the search results page and with the filters applied.

    Application search with filters

  4. For the application of interest, you can then View Application and perform the following actions:

    • Update the progress of the application: select the Progress Code and then select Update Progress.

    • Export the list of qualifications: go to List of Qualifications, optionally Search for specific items, and then select Export to CSV, Excel, PDF, or Word.

    • Export the list of uploaded evidence: go to List of Evidence Uploaded, optionally Search for specific items, and then select Export to CSV, Excel, PDF, or Word.

    • Upload documents: go toUpload New Document, select the File to Upload, select the Document Type, optionally add a Description, and then select Upload.

Search Criteria

Find applications using the personal information of the applicant or application details, such as names, dates of birth, course titles and so on. You can use partial search terms to find applications. For example, searching for English shows applications to a course title of English Functional Key Skills. Search criteria are connected using the AND operator.

The table Application information details the information that can be used to search for an application.

Application information
Information Notes
Application ID Application identifier such as 26773.
Course Code Course code such as AA_CZANEW.
Course Occurrence Year the course takes place, such as 25/26.
Course Title Title of the course, such as Health & Social Care.
Person Code Person code such as 5809.
Date of Birth Date of birth such as 16/12/1997.
Forename Forename such as Deana.
Surname Surname such as Kane.
Progress Code Defines the stage of the application, such as INT Interview.
Progress Status Progress status such as Active or Withdrawn.
Progress Date Date on which the progress of the application was last updated.
Course Status Course status such as Authorised.